Frequently Asked Questions
Because your peace of mind starts with clear answers. Here are the questions we get the most — about our team, our services, and what makes Sakina different.
In which locations do you service?
We serve all areas across the Madinah region, including both the city center and surrounding neighborhoods. Whether you're in a residential zone, compound, or private villa, we come to you.
Can I stick to the same cleaner always?
Yes — we prioritize consistency. Once assigned, your cleaner will be the same unless you request otherwise or in rare cases of scheduling conflict.
Do you offer daily cleaning services?
Absolutely. We offer one-time, weekly, and daily services. Many of our clients prefer weekly or post-guest cleanings (Airbnb), and we adapt to your lifestyle and home type.
What types of spaces do you clean?
From private villas to modern apartments and furnished rentals like Airbnb — our team adapts to each space with precision. Let us know your home type, and we’ll take care of the rest.
What if I’m not satisfied?
We guarantee 100% satisfaction — or your money back. Thanks to our rigorous training and quality control, it's rare. But if needed, we’ll stay as long as it takes to make you fully satisfied — no rush, no extra charge.
How long does it take to get a quote?
Less than 1 minute. Fill out our short form or message us on WhatsApp, and you’ll receive a tailored offer instantly — including pricing and next available slots.
How are your teams trained?
All of our staff are trained according to the highest international hospitality standards, inspired by luxury hotel schools. Every cleaner is supervised and follows a precise protocol for flawless results.
